top of page

Privacy Policy

Effective Date: 1.10.24
 

1. Introduction: A-Plus Clinic we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, share, and protect the personal information of clients who visit our clinic, use our services, and interact with our website or other digital platforms.

By using A-Plus Clinic's services or providing your personal information, you agree to the terms outlined in this Privacy Policy.

​

2. Information We Collect: We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth.

  • Health Information: Medical history, allergies, current medications, treatment records, photos (for before/after treatment purposes), and any information shared during consultations.

  • Payment Information: Credit card or bank details for processing payments.

  • Appointment Information: Appointment dates, times, and preferences.

  • Digital Information: IP address, browser type, and device information when you interact with our website or online booking platform.
     

3. How We Use Your Information: We use the collected personal information to:

  • Provide and manage your appointments, treatments, and consultations.

  • Ensure safe and personalized treatments based on your medical history and preferences.

  • Process payments and manage financial transactions.

  • Communicate with you regarding appointments, follow-ups, and promotions.

  • Improve our services, including enhancing user experience on our website and digital platforms.

  • Comply with legal obligations and protect the safety and security of our clinic and clients.
     

4. Data Protection and Security: A-Plus Clinic takes data security seriously. We implement various measures to protect your personal information, including:

  • Encryption: We use encryption technologies to protect sensitive data during transmission.

  • Access Control: Only authorized personnel can access personal and health information on a need-to-know basis.

  • Data Storage: All personal information is stored securely, either in encrypted digital files or in secure physical storage systems.
     

5. Sharing of Information: A-Plus Clinic does not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors (such as payment processors or booking platforms) to facilitate our services.

  • Legal Requirements: We may disclose information if required by law or to comply with legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction.
     

6. Retention of Personal Information: We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical and health information is retained according to applicable legal requirements for medical record-keeping.
 

7. Your Rights: You have the following rights concerning your personal information:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information, except where retention is required for legal or medical reasons.

  • Objection: You may object to the processing of your personal information for certain purposes.

  • Portability: You can request to receive your personal information in a structured, commonly used format and request its transfer to another provider.

To exercise any of these rights, please contact us using the details provided in the Contact section.
 

8. Cookies and Online Tracking Our website may use cookies or similar tracking technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
 

9. Third-Party Links Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites, and we are not responsible for the privacy practices of such sites. We encourage you to review the privacy policies of any third-party websites you visit.
 

10. Children's Privacy A-Plus Clinic does not knowingly collect personal information from individuals under the age of 18 without parental consent. If we learn that we have collected information from a minor without appropriate consent, we will delete that information as quickly as possible.
 

11. Updates to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. Your continued use of our services after changes have been made constitutes acceptance of the updated policy.
 

12. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

bottom of page